Xfinity peacock offer not working.

Oh for sure problems like this happen, but it's just frustrating because it worked before, then when they cancelled it for everybody except gig-speed and rewards members, it broke, so why not go back to every Xfinity customer having access until they're able to fix this, or at least give everybody affected a statement credit for the …

Xfinity peacock offer not working. Things To Know About Xfinity peacock offer not working.

Peacock currently starts at $5.99 a month, Netflix at $6.99 a month, and Apple TV+ at $9.99 a month. The move comes as rival companies are joining forces to make …At least one customer support agent suggested checking back on the Peacock and Xfinity websites on Tuesday to see if the problem had corrected itself. The bugs also appeared to affect Xfinity customers who paid $5 a month to remove commercials on their free Peacok Premium plans prior to Monday. The perk, called Peacock Premium Plus, was still ...Existing Peacock Premium subscribers will need to resubscribe via their X1 or Flex set-top box. Starting on June 26th, Peacock Premium offers will be available for Xfinity Gigabit+ Internet and select Xfinity Rewards customers (Platinum/Diamond). Offers will not be provided until then.I have been working with support via email and have had to luck. I can't get Peacock Premium even though I have a Flex box. I have Xfinity Internet with Flex Services. ... Apparently this is a widespread issue and xfinity/peacock dont have a solution for this. Adding to that is there pathetic customer service, who dont know how to sort out …3 days ago · 50% off Premium plan. 30% discount for new customers. Peacock TV for $0.99/mo. with a 12-month plan. 60% off and 3 first months for free. 40% discount + 2 months for free when subscribing for one ...

Both xfinity and peacock confirmed I have correct xfinity account and equipment to get peacock plus. But the linking doesn’t work. I have to “recreate” my account everyone I access peacock from X1 and my viewing history is not saved. Xfinity claims it is a peacock issue. Peacock customer service is worse than Xfinity’s.4 years ago. @Naja_711 wrote: Peacock won't load at all on my main X1 box, but it opens fine on the 2 extra TV boxes, so I am really baffled. I've done all the usual, unplug, restart, reset, and it just won't work on the main X1 box. use the voice remote "about". what is the rest of the line after STB version?

Xfinity by Comcast offers seven different internet plans ranging from $29.99 to $84.99 per month, with download speeds starting at 25 megabits per second (Mbps) up to 1 gigabit per...Jun 26, 2023 ... Yes. You can sign up for Peacock Premium between today (June 26) and August 25, 2023 at a discounted rate of $2.99 a month for 12 months. (The ...

Peacock TV has quickly become a popular streaming platform, offering a wide range of content for viewers to enjoy. With a variety of channels available, Peacock TV caters to differ...It has not. I do notice Peacock no longer shows as an Add-On on the new account's bill, whereas it did have a line item on the old account's bill. I am still Platinum and the Peacock offer still shows under My Activity in the Rewards portal (as claimed/Done), but there is no way to reactivate it.Customers Who Previously Received Peacock Premium With X1 or Flex Service But Are Not Eligible for the Offers Above: You can sign up for Peacock Premium between June 26 and Aug. 25, 2023 at a discounted rate of $2.99 a month for 12 months before being billed at the regular monthly rate. *****You do not need a TV Box to redeem these offers. -----Note: You must use the primary email address associated with your Xfinity ID to redeem this Peacock offer. If you use another email address, the system won’t recognize the offer as valid. After activating in the Xfinity Assistant or if the banner doesn't appear, please check the Peacock site to ensure your account isn't already set up.I am having the exact same issue, I spoke with someone at xfinity multiple times, they said that they're working on it and they'll send an email when they have reactivated my peacock subscription. I was also advised not to accept the $2.99/month offer shown because they wont be able to correct that.

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Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "direct messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.

Charter has announced a $55.1 billion deal for Time Warner Cable, one month after Comcast walked away from its $45 billion offer. By clicking "TRY IT", I agree to receive newslette...Peacock does not provide a $5.00 option to upgrade like it had in the past. It now points to Xfinity as the only way to "manage" your Peacock account. And there is no way on Comcast/Xfinity to upgrade your Peacock account to Ad-Free Peacock Premium Plus. So, if you take advantage of the Comcast offer for Free Peacock Premium you're …Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.1 Message. Tuesday, August 8th, 2023 1:39 PM. Closed. Peacock Premium offer for diamond customer was activated but not working. I activated the Reward for diamond …On the other hand Peacock blames Xfinity for this and Xfinity says Peacock handoff was bad. Global communication with customers about the problem remains limited and piecemeal. ... Getting real tiring that they offer this and it does not even work. Still looking to move all my services away since they can not even handle a …I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing...Feb 13, 2023 ... A Peacock spokesman confirmed to The Streamable that the service will stop offering free Peacock Premium to new Xfinity subscribers starting in ...

Fortunately, Xfinity support team has acknowledged the bug where Peacock Premium free offer is not working for some users. Source (Click/tap to view) We have …Subtitles Out of Sync. When you encounter the issue of subtitles being out of sync on Peacock, you can follow these steps to resolve the problem:. 1. Firstly, make sure to check the stability of your internet connection.. 2. If the issue persists, try refreshing the page or restarting the app.. 3. Additionally, verify that the language and region settings …Xfinity rewards free Peacock subscription not working I recently realized that I was able to redeem the free Xfinity Rewards Peacock subscription offer since my level is “platinum”. I started the process, and it shows the offer has been “claimed”, but I can’t get beyond that.Yesterday the "free" Peacock stopped working. (As expected.) When I logged into Peacock, it showed that I wasn't subscribed at all, but it still showed me paying $5 / month for no ads. I'm both a gigabit customer and a platinum rewards customer, so this morning I claimed the Peacock offer that showed up in my rewards.When I contacted Xfinity, the agent kept saying if I wanted ad-free I would have to pay for it. I kept emphasizing the fact that there are three tiers: 1) Peacock Free - limited selection; 2) Peacock Premium - access to entire library with ads (4.99 per month); 3) Peacock Premium Ad-Free - access to entire library with no ads ($9.99 per month).On the other hand Peacock blames Xfinity for this and Xfinity says Peacock handoff was bad. Global communication with customers about the problem remains limited and piecemeal. ... Getting real tiring that they offer this and it does not even work. Still looking to move all my services away since they can not even handle a …

Aug 8, 2023 · I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing... I was able to send over a refresh signal. You can check to see if that Peacock offer is available now on your system. After that, I opened the Xfinity app and the Peacock Activate call to action (CTA) was right there at the top. I clicked the CTA, signed in with my existing Peacock account, and everything worked. Total time: 1-2 minutes.

I'm an Xfinity Diamond rewards member. I claimed my Peacock Premium reward back in July and have been watching it since, until yesterday. Now when I log into Peacock on the TV app or web browser (both my Xfinity and Peacock account have the same login credentials), its says "Not Currently Subscribed" and I that I have the free …Jun 26, 2023 ... Yes. You can sign up for Peacock Premium between today (June 26) and August 25, 2023 at a discounted rate of $2.99 a month for 12 months. (The ...Click the "Direct Message chat" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.Yesterday the "free" Peacock stopped working. (As expected.) When I logged into Peacock, it showed that I wasn't subscribed at all, but it still showed me paying $5 / month for no ads. I'm both a gigabit customer and a platinum rewards customer, so this morning I claimed the Peacock offer that showed up in my rewards.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Aug 13, 2023 · 1. You do not offer the totally Ad free option, which a lot of people want or were using (like myself) 2. You do not offer any way to cancel Peacock with Xfinity and move it back over to Peacock. 3. Along with #2, no one at your company TRULY knows if it is possible or how to do it. I spent HOURS on phone, chat and in the store. Log in to your Xfinity Rewards account. Click on the reward titled Get Peacock Premium at no extra cost. Choose Get This Reward and follow the steps provided. You’ll then …Xfinity rewards free Peacock subscription not working I recently realized that I was able to redeem the free Xfinity Rewards Peacock subscription offer since my level is “platinum”. I started the process, and it shows the offer has been “claimed”, but I can’t get beyond that.Ticket [Edited: "Personal Information"]: I’m a Diamond customer and still unable to add the Peacock offer. I’ve contacted CS several times since June 26th and keep being told Xfinity is working to fix it. On 7/3 via chat with Simran (Ticket # CR [Edited: "Personal Information"]) he assured me I would be able to activate within 24 hrs.I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing...

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Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.

Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Aug 8, 2023 · However, I can not activate the offer. I first used a peacock account linked to my comcast email address, I got the message banner "We were unable to link Peacock to your account, You may already have Peacock Premium". I checked the account settings and Premium is not active, and has not been since Xfinity stopped offering it for free. That ended Monday, when Comcast began a new policy — which it’s been notifying customers about for months — of charging Xfinity subscribers to access Peacock’s … Ask not for whom the bell tolls, Xfinity users, it tolls for your free access to Peacock. ... They should find an exclusive offer to continue their Peacock at a discounted $2.99 per month for ... Hello, @user_0de9cd.Thank you for reaching out over Xfinity Forums, you have contacted the right place for support. If you had Peacock Premium include with Xfinity services for free, that ended in August of this year.Peacock is one of the cheaper big media streamers out there—that’s a fat check in the “good” column. The $5.99 a month Premium plan (with ads) gets you access to 80,000 hours of content, including …Subtitles Out of Sync. When you encounter the issue of subtitles being out of sync on Peacock, you can follow these steps to resolve the problem:. 1. Firstly, make sure to check the stability of your internet connection.. 2. If the issue persists, try refreshing the page or restarting the app.. 3. Additionally, verify that the language and region settings …I received an email saying that Peacock Premium would no longer be offered for free via XFinity, but because I have the highest tier internet, I would receive 2 additional years at no cost. Unfortunately, my Peacock account says that I do not have Premium. It was fine yesterday. I did find this article that says:I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing... Having the same issues. It says I have Premium for $5.99/mo. I got the email this morning saying it's free until 6/25/2025, but the Assistant link does not work. HELP. I've been back and forth between Xfinity and Peacock all morning. Xfinity tried to tell me it wasn't a thing.

Jun 26, 2023 · Sadly though Xfinity Rewards members with Diamond or Platinum level rewards have been unable to claim their free Peacock subscription. The good news is Comcast has confirmed that they are aware of the issue and are working on adding the free Peacock offer for Diamond and Platinum members in the Xfinity rewards offer. - The To: address is not mine. It must be Bcc'ed to a long list of others, including mine. - It does not address me by my name, just "Dear ...Currently, Comcast’s Xfinity X1 and Flex customers are eligible to get Peacock Premium with ads for no additional cost; that’s normally priced at $4.99/month. (For $5/month, X1 and Flex users ...Instagram:https://instagram. concluding section of music Existing Peacock Premium subscribers will need to resubscribe via their X1 or Flex set-top box. Starting on June 26th, Peacock Premium offers will be available for Xfinity Gigabit+ Internet and select Xfinity Rewards customers (Platinum/Diamond). Offers will not be provided until then.Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more. denver airport security wait times Watch the ESPN App on Xfinity X1 and Flex. Open the ESPN app. If you select certain ESPN, ESPN2, or other content within the app, you may see a message to visit a URL on-screen and sign in with your TV Provider credentials. To watch ESPN+ content, you’ll need to click on an ESPN+ show or event within the ESPN+ tab.Yes! You can sign up and learn more about the available tiers of Peacock at peacocktv.com. What if I have issues with Peacock on my third-party device? Go to … 2x4 american flag Story by David Satin. • 10mo • 3 min read. Peacock is Officially No Longer Free for All Xfinity Users; Who Still Gets Free Access, How to Get a Discount © Provided by The … federal correctional institution inmate lookup @user_10d4bd Hey there, I'm sorry to hear you're having trouble redeeming the Peacock Premium offer and Direct Messaging us. We'd be happy to help, o get started, please send us a direct chat message with your full name and complete service address to “Xfinity Support”. culver's tradition If you are not using Comcast equipment, you can review how to turn Closed Captioning on the Peacock app here: https://comca.st/3H3gz6K. Closed captioning has stopped working on Peacock. I use close captioning all the time. When I press the button to show the pause, reverse, etc. options when using the Peacock app and se...Free Peacock offer via Xfinity was working for a while, then stopped working (I would only see a screen with Peacock subscription offers.) Couldn't login on Peacock with Xfinity user/password either. Showed "activated" on Xfinity site but got the same subscription screen there. Listed on my bill, free until 6.25.25. ol bob's bbq statesville nc Currently, Comcast’s Xfinity X1 and Flex customers are eligible to get Peacock Premium with ads for no additional cost; that’s normally priced at $4.99/month. (For $5/month, X1 and Flex users ...Click the "Direct Message chat" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. livermore premium outlets stores Aug 30, 2023 · i never recieved offer in my rewards. @user_928c4a If you type in Peacock Premium Activation into Xfinity Assistant it should populate. Give that a try. If it doesn't work, send us a DM with your name and full address by doing the following: Click the "Direct Message chat" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.That is not correct, and I definitely apologize for that information, but Peacock is our own app created and managed by Comcast/Xfinity! We are aware of a known issue as mentioned that our engineers are currently working to resolve these issues to ensure all customers that are eligible are able to redeem their offers! san marcos helicopter rides I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing... regal theaters dole cannery stadium 18 and imax photos The standard Xfinity/Peacock offer expired on the 26th, so you'll need to reactivate the new offer (the service rep did that for me, not sure what the other options are). But here's the rub: you cannot add Plus on top of this offer . To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon (speech bubble) Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. 713 s las vegas blvd las vegas nv 89101 Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. If you have not already, please review both the Posting Guidelines and Rules here on the sub. p.o. box 30425 salt lake city utah That ended Monday, when Comcast began a new policy — which it’s been notifying customers about for months — of charging Xfinity subscribers to access Peacock’s …Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.1 Message. Tuesday, August 8th, 2023 1:39 PM. Closed. Peacock Premium offer for diamond customer was activated but not working. I activated the Reward for diamond …