Mercari item arrived damaged.

Now that your Mercari account is set up, pick a room and find a few items you'd like to list first. It really helps to round up a few items at once, so you have a batch to start. This also personally helps me build momentum when it comes to listing. Check to be sure your items are suitable for selling on Mercari, and make an honest assessment ...UPS cant help you in this scenario as the label was issued via 3rd party (mercari) and not purchased directly with UPS with shipping protection. The shipping protection you get using a mercari label is directly through mercari - it is supposed to protect you from lost or damaged packages and they will reimburse you up to $200.Thousands of service centers. Convenient toll-free 800 number. If we can't fix it, we will replace it! Free shipping. No lemon policy. Fully renewable, fully transferable. Hassle free claims system. Worldwide warranty coverage. Coverage begins on day 31 from the purchase date.This is my first time as a seller that an item arrived damaged-I sold the buyer a mermaid doll and though I wrapped it in plenty of bubble wrap it arrived with the tail broken. They're being really understanding about this and I've just contacted Mercari regarding damage during transit as have they-will they be able to get refunded that way?In order for the seller to be paid in your scenario, you would have to cancel the return and accept the order as is. When a buyer has their return granted by Mercari, they provide the buyer with a return label to return the items, if the seller lets Mercari know that they want their items back. Once the items are returned, Mercari refunds the ...

Mercari’s zero-fee policy broadens its appeal to sellers with varied inventories, contrasting sharply with Poshmark, which targets fashion and lifestyle enthusiasts with a 20% fee on items over $15 and $2.95 for those below. Mercari is versatile, offering a wide marketplace without additional costs.Include the packaging that was used along with the broken pieces. Once it is reviewed by Mercari (it may take a while, the system is really sloggy right now - expect 5 - 7 days …r/Mercari • Got my first return request because I didn't realize she was asking for a second pair thrown in for free on top of her 25% off offer. I see it now :(live and learn. Mercari let her keep item and didn't pay me.

r/Mercari. • 6 yr. ago. Melarsa. Item damaged during shipping, am I out of luck? I've bought a few things off Mercari before, and barring one instance of obviously counterfeit makeup that I was credited for and returned, haven't had any issues. So I tried my hand at selling for the first time this past week and of course things went pear shaped.This happened to be a quite an expensive item around $200 so when Mercari sent me an email saying the item was reported damaged it made me very anxious. Mercari didn't provide any further details and only said the item was damaged in transit and I messaged the buyer out of worry.

Each item was under 1lbs so individually they would have shipped as USPS first class. When the buyer bundled the items, I was expecting a UPS label since the items combined would be over 1lbs. But I still got a first class label with the weight of 15oz. Mercari customer service was really quick to reply and tell me that I wouldn't be charged ... The buyer let us know that your item arrived damaged. We’re going to take a look at their inquiry as soon as possible. Because you shipped with a Mercari prepaid label, your eligible orders are covered at up to $200 with Shipping Protection. We’ll be in touch shortly! If so, they may reimburse and release the funds from your sale to you. Part of my order was received damaged the issue is, I don't want to return purchase, I just want to know if I can get reimburse for the damaged items. So I made a purchase of a somehow big makeup lot and the buyer shipped it in a box with no other protection but a pieces of foam on the bottom and another one on top, so because of the poor ...r/Mercari • 3 mo. ago. by Mysterious_Rich6401. HELP! Buyer damaged item and wants refund. I recently sold a bundle of massage cushions to a buyer on Mercari. The buyer claims they received the item damaged and that it was damaged during shipment. The buyer sent a picture of the box and showed a knife mark going through the box and also one of ...They both arrived damaged. For the 1st item, they issued a partial refund. For the 2nd item, since it was a decent amount of damage (I offered and sent photos of the package which had no protective padding and was damaged), they stated they can issue a full refund once it is returned.

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I've received more than 1 item from Mercari that 'wasn't quite right' and usually it's because they got the item in a salvage of some sort. ... all businesses have damage, returns, scammers, etc. ... r/Mercari • Item arrived broken and this is the response from seller (Context in comments) ...

makingchanges21. MOD. Seller: Damaged item claim. SELLING. I tissue wrapped a boxed beer stein and placed lots bubble wrap around it in the shipping box. Customer received it 2 days later and stated it was damaged. Mercari notified me that they will review the customer's photos and determine whether or not I'll be compensated.5,107 total complaints in the last 3 years. 1,711 complaints closed in the last 12 months. View customer complaints of Mercari, Inc, BBB helps resolve disputes with the services or products a ...The good thing about Mercari is that you don't have to notify the seller to open a return request. Mercari will contact the seller on your behalf. I know it seems a bit of a punk move, but if someone isn't courteous enough to research how pack a camera len (there are tons of tutorials on YouTube or they could hire a packing service to do it for ...Let's say you purchased a pair of shoes on Mercari for $50, but when they arrived, they were not as described and had significant damage. You open a return request, and the seller approves the return. You ship the shoes back to the seller at a cost of $10 for return shipping. ... - If the item is damaged during shipping, you can open a ...Policy. Mercari's Return policy reflects a balance between the needs of both parties to the transaction, the Buyer and the Seller. If a Buyer has a concern about an item that they received, they must initiate a return request through the Order Status page or the Rating page within 72 hours of the carrier-confirmed local delivery time (concerns raised outside of these channels may not be ...66K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... An item I purchased was damaged my USPS and they provided me with this note. I want my money back as I can't enjoy the item but I also want the buyer to be paid as it was not their fault. What ...

Mercari good example of Unfair Practices. the seller sent me the wrong item. Mercari rejected and refused to assist me saying I had to respond with photos within 24 hr. I asked Mercari 3 times where to send photo and received no response until it was to late. Terrible seller. Terrible company. Do not shop Mercari. Unfair practices. Dishonest ...buyer received damaged item. i recently sold a locket on mercari, it was actually my first sale ever lol. i packed the locket with a straw around the chain so that it wouldn’t get tangled, but still had enough room for the chain to be flexible. i then put the necklace inside an envelope, surrounded the envelope with bubble wrap, and then put ...You can tell Mercari that he altered your item. You could reply with "I apologize that you broke the figure but you acknowledge it didn't arrive broken therefore it arrived as described. I cannot assist further from here." Or you could ignore him. It would be up to the buyer to contact Mercari.For an item arrived damaged on arrival, or with a production defect, the seller is forced to accept the return and it cut shorts the discussion. Again - this is a strategy I use ONLY when I am sure that the issue is real, but there is no way to show it on a pic. To be honest, I did that only once, for very good reasons, for a non-fragrance item.I brought a plush on Mercari with the decription saying it’s like new! But when it arrived the safety eyes were scratched and there was a stain. All those flaws weren’t depicted the photos. I sent them the photos of what I received and the photos shown but they decided to not approve my return and automatically completed the purchase.

Mercari is a joke when it comes to this kind of crap. Best thing to do is now is also state that your returning it because it arrived damaged also, and make sure to put a couple marks or tears on it so the seller will have a hard time selling it. That's what I always did with counterfeit stuff I was returning.

Mercari review. There are two big differences with Mercari vs. other sale sites: 1. Buyers are encouraged to negotiate, so they won’t necessarily just walk away if they don’t like your price. 2. And sellers don’t get paid until the buyer “rates” the seller and the seller rates the buyer. However, if the buyer doesn’t rate the seller ...Mercari is a great place to sell fragile items since they include a $200 shipping insurance IF you use the Mercari labels! If you want to use your own labels, make sure you do USPS Priority or UPS/Fedex that has shipping insurance. About the insurance others mentioned: I am a glass seller almost exclusively.The eBay CommunityThe first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... I bought a lot of manga from a seller but they arrived with a lot more damage to the spine and corners. ... in your statement make sure to mention that the books were packaged extremely well and that USPS is responsible for the damage. Put ...Luckily it happened at 9pm and cancelled within half hour with same "buyer's payment" message. However I reposted and they repurchased next day, and I waited a full day and made sure mercari wasn't gonna cancel again before shipping. Never got a response on what happened on Mercari's end though. Yikes, $350 is a lot.Once the seller ships it out, he/she is no longer responsible for the package, including the delivery time. There are very limited reasons for a reason to return an item purchased on Mercari (item arriving late is not a good reason and Mercari will deny your request) 3. seeyouintea022 • 2 yr. ago.

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I recently purchased an item on Mercari for $80 and although the seller says they shipped the item, when it arrived at my local ups, they messaged me saying the box was empty. ... File a damaged in transit claim with Mercari support. It's obvious that ups has a now opened, damaged box missing it's in original contents and they have acknowledged it.

The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In honor of imnotlegolas for starting this subreddit.'. I'm taking down all my listings. Even if Mercari is covering the shipping costs or the buyer is, I'm not wasting my time reselling things becausesomeonefound a better price by the time an ...When you receive the item back, do NOT open it without recording yourself and taking photos after. You can provide these to Mercari to dispute if they send you an item back that was not what you sent out. You will not have to worry about their review. When a buyer disputes an item, the review is no longer an option unless they "accept the item".We would like to show you a description here but the site won’t allow us.Once the seller ships it out, he/she is no longer responsible for the package, including the delivery time. There are very limited reasons for a reason to return an item purchased on Mercari (item arriving late is not a good reason and Mercari will deny your request) 3. seeyouintea022 • 2 yr. ago.Contact Us. Need to cancel a transaction so the buyer can repurchase the item? Have the buyer Like your item or Follow you before canceling. That way, they can easily return to the listing once it's back on sale.The price this buyer paid, while 4x the original retail, was still more than fair based on what this item tends to go for among collectors. So, within 5 minutes of FedEx delivering it today, she leaves me my first (out of 100+ seller ratings) poor rating and claims I took forever to ship, that it arrived damaged and broken and poorly packaged.68K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In…In order for the seller to be paid in your scenario, you would have to cancel the return and accept the order as is. When a buyer has their return granted by Mercari, they provide the buyer with a return label to return the items, if the seller lets Mercari know that they want their items back. Once the items are returned, Mercari refunds the ...Policy. Mercari's Return policy reflects a balance between the needs of both parties to the transaction, the Buyer and the Seller. If a Buyer has a concern about an item that they received, they must initiate a return request through the Order Status page or the Rating page within 72 hours of the carrier-confirmed local delivery time (concerns raised outside of these channels may not be ...

Posted by u/shhhlife - 2 votes and 5 commentsI WILL contact her if the item comes broken, but I feel like I will ALSO contact Mercari. I feel like the item may have been broken before she shipped and may be using shipping as an excuse for the item being messed up. I will see when item gets here if she even bubble wrapped the item or just threw it in a jiffy bubble mailer.I take photos of the packing process and the packaging, and it literally does not matter - Mercari has always sided with the buyers (including 2 who deliberately damaged their items to make their case). I have a few awesome repeat customers on Mercari so I'm staying for now, but I'm already transitioning to local sale pages.Instagram:https://instagram. napleton's valley hyundai 4333 ogden ave aurora il 60504 No packaging will suffice during a cat 4 hurricane mercari, Hate this damn app sometimes, Hopefully you get some reimbursement from mercari op. 1. johnmiltonfanatic • 1 yr. ago. I followed all their rules (plus the buyer even said it was clearly damaged in shipping) and mercari STILL wouldn't reimburse me. southern oregon humane society photos Mercari does the claim.. you ask for refund stating the damage.. Mercari gives you label.. you send item back.. mercari refunds you your money.. Mercari sends in info to ups (photo ect).. ups refunds mercari .. mercari tells seller insufficient packaging tough luck, kick rocks.. Reply. tokyo_993.Damaged (but ok) item? Ok, so I purchased a fountain pen from a particular seller who appears pretty active & reputable on Mercari. My new pen arrived with pressure cracks in it and the tines of the nib are pretty much sprung. problems with lowes extended warranty Let your buyer know that the item is not as described in the listing before shipping the item. If you or your buyer are not comfortable with the change in condition and the item has not shipped, you can cancel the transaction and the buyer will receive a refund. If you and your buyer decide to go through with the transaction, please keep in mind that your buyer will be able to request a return ... laundromat smyrna ga Absolutely. Mercari was founded in 2013. eBay was founded in 1995. eBay has a massive buyer/seller community and a much larger audience than Mercari. eBay has just been around way longer. eBay also offers a physical phone number to call if you run into issues. My personal experience: I've been selling off and on eBay since 2010 and eBay is just ...Mercari isn’t a full time job for most people, and I don’t understand how there are so many buyers utilizing Mercari who expect so much from the individuals that they buy items from. I can’t always drop a package off at the post office the instant that a buyer purchases an item. ... r/Mercari • Item arrived broken and this is the ... austin tx weather monthly After writing them four times I finally got told that they were damaged, not that the box was empty. I've been asked two more times for pictures so I could try and figure out what happened damage these items - I ship lots of delicate items and have never ever had one break before. Then of course mercari still couldn't seem to send me the pictures.I only had little bubble wrap so i taped the bubble wrap on the bottom of the laptop. Nothing else in the huge box but the itty bitty bubble wrap on the bottom of the laptop, and then the laptop looking like OP's image in the box. The buyer recieved the box with the laptop damaged heavily on the back side and the sides, and the box torn to shreds. hickory police department number Mercari is your marketplace. It's the perfect place to go to declutter or find your new look. Letting go has never felt so good - it's almost as good as finding your new favorite thing. And we're here to help. Our team is always trying to find new ways to make exchanging items even easier. This means at-home pickups, same-day delivery ... portland airport webcam Mercari is your marketplace. It's the perfect place to declutter and discover items that are uniquely you. Say 'goodbye' to your old go-tos and 'hello' to one-of-a-kind treasures.Causes or threatens to damage Mercari’s reputation; Violates the terms of any bank, card or electronic funds transfer network; ... The list of Prohibited Items may be updated from time to time at Mercari’s discretion. Examples of items that fall under certain categories may also be expanded to provide better communication and context to our ...Mercari is an online marketplace that allows people to buy and sell items. I recently had a bad experience with a seller on Mercari. I purchased an item on January 31st and was hoping to receive it within 3-4 business days. However, the item did not arrive until February 17th, which was almost two weeks later. tyrone's unblocked games premium But if it's already shipped, the only way Mercari will allow a return is if it's faulty/damaged. Of course scammers will try and make it look damaged, and keep the item AND get refunded. But if you keep these screenshots, and send to Mercari, they will take that into account.It arrived and the 3 days were nearly up when I received my first return as a new seller. They said the item wasn't what I described, and it was damaged. ... I've seen where people have tried to exchange damaged items for newer ones on Mercari but this item isn't (imo) worth the trouble. But I also don't see the point of damaging it purposely. sju academic calendar 2024 Later that day, I opened the case stating that the item was smoke damaged, specifically using the "odor" category for the case. The case was summarily closed out in favor of the seller, with the stated reason that odors are not valid return reason for items purchase on Mercari. Later, upon extensively reviewing the seller's feedback, there were ...That is just the way Mercari handles their damaged items, the buyer has to submit a Return claim. It should get sorted out, just make sure you stay on top of it, email Mercari Support with any info you have including pictures if you have them. You should both be refunded. They really should have a sep button for this… crayon alternative nyt Mercari is an online marketplace that offers a great way to buy and sell items. Whether you are looking for vintage clothing, home decor, or electronics, Mercari has it all. The be...Location of This Business. Palo Alto, CA 94306-0178. BBB File Opened: 10/3/2014. Years in Business: 10. Business Started: 2/18/2014. Business Started Locally: costco near davenport fl 17 votes, 13 comments. I'm so upset at this situation. Buyer purchased a NWT dress from me. Prior to purchasing, she was very concerned with fit, but…Find the item in your Purchases - opens in new window or tab.; Select Return this item from the menu on the right.; Select your reason for the return and enter a comment about why you're returning it. If the item arrived damaged, broken, or faulty, you must add at least 1 image (with a maximum of 10) relevant to the reason you're returning the item for, and …Buyer claims it arrived damaged so Mercari refunded her, then I asked to see the proof pictures. Buyer's picture has 5 spoons, but I only ever had 4 to start with. So her picture has an extra one in another color I never had. ... (for damaged items). It pays to have the extra layer of security and use Mercari's labels. Reply reply